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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gillian Smith

Gillian Smith

November 20, 2024

5  out of  5
rating by Gillian Smith
"The service of this agency is very professional and helpful. Highly recommend this agency."
We responded:
"Hi Gillian... Your recommendation is very much appreciated, but the most important thing is that you are happy with our service. Thank you! "
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Will Corbett

November 18, 2024

5  out of  5
rating by Will Corbett
"Katherine and Glenn are great! Both are super nice, helpful, and very responsive when ever I have questions or need assistance with something. I've been with them for years and will continue to work with them as my insurance needs grow."
We responded:
"Hello Will... I am very pleased to hear about your positive experience with our office, especially with Glen. We have been a stable Insurance Agency in Lynnwood since 1990 and still standing strong to serve your insurance needs. Thank you for being with us over a decade. We appreciate you! "
Profile photo of Yunfeng Zhao

Yunfeng Zhao

November 1, 2024

5  out of  5
rating by Yunfeng Zhao
"Glen is super helpful for answering and helping all my questions. I have transferred all my insurance from all state to State Farm because of their transparency."
We responded:
"Hello Yunfeng... We are glad to hear you are happy with our Agency especially Glen! He loves what he does and it shows. Thank you for trusting our company and that we are doing our best to look out for you. "
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Lizbeth Zamora

October 31, 2024

5  out of  5
rating by Lizbeth Zamora
"Always willing to help"
We responded:
"Thank you Lizbeth, we love hearing from you and thanks for the review. Have a wonderful season and we look forward to many more years of serving your insurance needs. "
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Matt Duran

October 25, 2024

5  out of  5
rating by Matt Duran
"Very professional company. I have been using Katherine as my insurance agent for 25 years. They are always very responsive and helpful."
We responded:
"Hi Matt... Wow! Time goes so fast. It's truly been our honor to take care of your insurance needs. Clients like you makes our job a lot more enjoyable. Thank you very much! "
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Chuong Tran

July 17, 2024

5  out of  5
rating by Chuong Tran
"Very professional group went beyond and above to help. Her associate is also been huge help when call for questions. Excellent team this office has. Would recommend for anyone."
We responded:
"Thank you Chuong for the review, your satisfaction is our motivation! Team Member Glen Smith loves what he does, and he's our "Go To Guy", please ask for him. "
Profile photo of Phuc Vong

Phuc Vong

March 14, 2024

5  out of  5
rating by Phuc Vong
"I’ve been using their service for a few years now. I thoroughly enjoy using their service. Glenn is always a pleasure to work with, I would definitely recommend every one go through Kathrine’s business for your home auto and any other insurance service."
We responded:
"Hello Phuc Vong, Thank you for your business and we appreciate knowing that you are happy with our Agency especially your great experience with Glen! "
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MARIE TRAN

March 12, 2024

5  out of  5
rating by MARIE TRAN
"Katherine is knowledgeable and a caring State Farm Agent. She has helped me in numerious occasions and educated me in many aspects of insurance including life, home, and auto insurance. Insurance can be rather confusing and having an agent (rather than calling a 1-800 number) who personally work with you and help you is an absolute plus. Katherine will not push a product on you but rather help you identify your own needs at whatever point you are in life. THANK YOU Katherine and your office for your support and professional service."
We responded:
"Thank you Marie for your acknowledgement of our hard work. it is our pleasure to be a part of your insurance and financial planning program. Take care and best wishes. "
Profile photo of Mutumi Ohmori

Mutumi Ohmori

March 12, 2024

5  out of  5
rating by Mutumi Ohmori
"I appreciate the good service from this agency."
We responded:
"Hello Mutumi, we love working with you as well and thank you for the 5* review! "
Profile photo of Gibran Valdez

Gibran Valdez

March 1, 2024

5  out of  5
rating by Gibran Valdez
"Katherine has been the utmost professional agent to have for car insurance. She’s always been very personable and professional to the highest degree. Her associate Glen has also been a huge help when I call to discuss insurance matters. Very great team this office has. Would recommend to everyone."
We responded:
"Hello Gibran, We love it when you are happy with our service. Thank you for being a loyal client for many years and we appreciate your business. "
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John C

January 27, 2024

1  out of  5
rating by John C
"This place is a scam. Stay away.."
We responded:
"Hey John, thank you for the review. We are unable to identify you as our client, please give our office a call to resolve any concerns. We strive to provide exceptional service and would love the opportunity to address your issues. Our Insurance Agency is licensed by the State of Washington and City of Lynnwood since 1990. Thank you!"
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Zachary Coppers

October 20, 2023

5  out of  5
rating by Zachary Coppers
"Iv been a customer here for almost 20 years. This is a wonderful office, and Katherine really shows that she cares. Her staff is amazing as well."
We responded:
"Thank you Zach! We value your business and strive to provide exceptional service. "
Profile photo of Adel Ali

Adel Ali

October 28, 2022

5  out of  5
rating by Adel Ali
"Glen was amazing super professional and he has amazing patient thank you so much Glen for everything you done with me"
We responded:
"Our office focuses on exceptional service and treats everyone with respect and professionalism. Thank you for being our loyal client, we appreciate your business."
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Faye Anderson

September 30, 2022

5  out of  5
rating by Faye Anderson
"Always friendly n ready to help or offer other resources."
We responded:
"We love to hear from you and thank you for being our loyal client for over 45 years. "
Profile photo of Justin Nygard

Justin Nygard

May 14, 2022

5  out of  5
rating by Justin Nygard
"Katherine stayed late and got me coverage to get last minute exemption from a potential future tax when others would not. She’s great but don’t wait like I did until the eleventh hour (she would wait but don’t be rude like me!!!)"
We responded:
"Thank you justin! We are glad it worked out. "
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J B

May 4, 2022

5  out of  5
rating by J B
"Great customer service. Very knowledgeable and saved a lot off my insurance. Thank you"
We responded:
"We love working closely with our clients to discover their specific needs and to design the best insurance program for them. Thank you for the opportunity to service your accounts. "
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Ruby8968

May 3, 2022

5  out of  5
rating by Ruby8968
"Katherine and her team have excellent response timing. She was very helpful in explaining all the various life insurance types and educated us, helping us make the best decisions for our situation. They also do the best they can looking for the maximum savings you can get with your auto and home insurance along with providing excellent customer service! We are so happy we made the transition to working with her!"
We responded:
"Thank you for taking the time to give us your review, we are happy to be of service to you."
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Sweet Hot

September 8, 2020

5  out of  5
rating by Sweet Hot
"I've been very pleased with the service from this agent. Katherine and her staff has always been very helpful, responsive, professional and friendly. Highly recommended!"
We responded:
"Your satisfaction is our success! Thank you for the wonderful feedback, we appreciate your business. "
Profile photo of Courtney Generaux

Courtney Generaux

November 17, 2019

5  out of  5
rating by Courtney Generaux
"I have know Katherine for years, she and her staff take excellent care of their customers and are very attentive. I highly recommend her!"
We responded:
"Hi Courtney, We appreciate doing business with you and thank you for the reviews."
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Eric Proctor

November 30, 2018

5  out of  5
rating by Eric Proctor
"Love the Ladies. Nancy let me know we are her favorite clients."
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Maria Tan

August 23, 2017

5  out of  5
rating by Maria Tan
"Great service! :)"